Last updated: December 15, 2025
1. Agreement to Terms
These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Client”) and Wiki Verification (“Service”, “we”, “our”, “us”). These Terms, together with our Privacy Policy, govern your access to and use of our website, services, and applications (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
We reserve the right to modify these Terms by posting an updated version. Continued use of the Services after such posting constitutes acceptance of the revised Terms. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site or utilize our services so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site or utilization of our site after the date such revised Terms of Use are posted.
2. Services
We offer various services related to online reputation management and Wikipedia-related consulting, including article creation, editing, monitoring, and advisory services. The specific scope of work, deliverables, and terms for each service will be as described on our website, are those expressly purchased by the Client and are provided on an “AS IS” basis.
3. Subscriptions
Our ongoing reputation management service is a monthly subscription service. An initial subscription period of six (6) months is included with any article creation or modification package. After the initial six (6) months, the subscription will automatically renew on a monthly basis unless canceled by the Client through the customer portal, which is powered by our third-party payment processor, Stripe.
Subscriptions may also be purchased independently without an article creation or modification service, under the same renewal and cancellation terms. The subscription includes monitoring of relevant Wikipedia articles for community edits that result in substantive changes that no longer reflect Client objectives as understood by the Service. Upon detection of such changes, the Service will notify Client using the contact information on file.
The subscription does not include substantive edits, reversions, or other corrective actions, which shall be scoped and billed separately only if expressly agreed in writing by the parties. The Service may also offer access to additional benefits which we may modify from time to time.
4. Fees and Payment
All fees are due in advance and are non-refundable except as expressly stated in these Terms. Client authorizes the Service to charge the selected payment method for all applicable fees.
You agree that, upon registering for the Services, you authorize us to charge your method of payment (e.g., credit card) for the fees and applicable taxes from your registration date based upon your chosen billing frequency (e.g., monthly, quarterly, annually). If Client enters into these Terms on behalf of an entity, Client represents and warrants that it has full authority to bind such entity. The individual accepting these Terms on behalf of an entity agrees to be personally liable, jointly and severally with such entity, for all payment obligations arising under these Terms. Overdue charges will accrue interest monthly at the rate of 5% of the then-outstanding unpaid balance, or the maximum rate permitted by law, whichever is lower. We reserve the right to terminate your account in the event of non-payment of amounts owed to us. All amounts owed under this Agreement are non-cancelable and non-refundable, except as specifically provided in this Section 4.
Taxes. All fees and charges are exclusive of any value-added, goods and services, sales, use, withholding, or similar taxes, levies, or duties imposed by any governmental authority other than taxes based on the Service’s net income (“Taxes”). Client shall be solely responsible for all such Taxes. To the extent any Taxes are required to be withheld or collected by Client, the fees payable shall be increased as necessary so that the Service receives the full amount it would have received absent such withholding, except where prohibited by law.
Payment Disputes and Chargebacks. Client agrees not to initiate any chargeback, payment dispute, or reversal with any payment provider with respect to any fees paid under these Terms. In the event Client initiates or participates in any such chargeback or dispute, Client shall be responsible for all costs incurred by the Service in connection therewith, including a dispute handling fee of not less than one hundred dollars (US $100) per occurrence, plus any additional fees, penalties, or costs imposed by the payment processor. The Service reserves the right to pursue collection of any undisputed amounts owed, including through third-party collection agencies or legal proceedings, and Client shall be responsible for all reasonable costs of collection.
Scope and Fee Modifications; Payment Obligation. The scope of Services and applicable fees may be modified from time to time by mutual agreement of the parties. Client agrees that any such modification shall give rise to a corresponding payment obligation and authorizes the Service to charge the applicable payment method for any agreed-upon additional or modified fees.
5. Refunds and Cancellations
All Services are non-refundable and non-cancelable except as expressly stated at the time of purchase.
Eligibility Determination; Limited Refund for Article Creation Packages. Eligibility or notability assessments are diagnostic services provided solely to determine whether a subject is eligible for article creation or modification under applicable third-party platform standards and sourcing requirements and are non-refundable. If the Client has purchased an article creation or modification package and the Service determines, in good faith, that the subject is not eligible for such service, the Service shall refund the fees paid for the article creation or modification package less (i) the cost of the eligibility or notability assessment and (ii) a processing and administrative fee equal to ten percent (10%) of the article creation or modification package price. No other Services shall be refundable on this basis.
Prospective cancellation for subscriptions. Subscriptions may be canceled for upcoming months at any time by contacting us or through our customer portal powered by Stripe. Prior months are not refundable.
6. Intellectual Property
All intellectual property associated with the Services, including methodologies, processes, templates, and non-client-specific materials, remain the exclusive property of the Service or its licensors. Client receives no ownership interest therein.
7. Confidentiality
“Confidential Information” refers to all material, non-public, business-related information, written or oral, whether or not it is marked, that is disclosed or made available to you, directly or indirectly, through any means of communication or observation. We agree to hold Confidential Information in confidence and to not use or disclose it to a third party for an indefinite period from the date of initial disclosure of Confidential Information. We will use Confidential Information only for the purpose of providing our services. We will also protect such Confidential Information with at least the same degree of care that we use to protect our own Confidential Information, but in no case, less than reasonable care (including reasonable security measures) to prevent the unauthorized use, dissemination or publication of Confidential Information.
We may disclose Confidential Information to our employees, agents, financial advisers and independent contractors with a need-to-know, only as necessary to fulfill our services and provided such parties have signed confidentiality agreements containing, or are otherwise bound by, confidentiality obligations at least as restrictive as those contained in these terms and conditions.
Client acknowledges that, in the course of receiving the Services, it may obtain non-public information regarding the Service’s methodologies, processes, strategies, workflows, heuristics, tools, or proprietary approaches (“Service Confidential Information”). Client agrees to treat such information as confidential, to use it solely for purposes of receiving the Services, and not to disclose it to any third party. These obligations shall survive termination and continue for so long as such information remains non-public, and indefinitely with respect to trade secrets.
8. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively by binding arbitration administered by the American Arbitration Association. Arbitration shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Except as required by law, the existence, content, and results of any arbitration shall be confidential.
9. Work Limit and Workload
Certain Services and packages are subject to reasonable work limits calculated by reference to an internal hourly equivalent. Unless otherwise stated at the time of purchase, Services are scoped based on an implied hourly rate of four hundred dollars (US $400) per hour. For purposes of the Work Limit, a discount of fifteen percent (15%) off our hourly rate has been applied to all packages provided by us. The applicable work limit is determined by dividing the fees paid for the relevant Service or package by such hourly equivalent.
If completion of the requested Services would reasonably require work in excess of the applicable work limit, the Service will notify the Client and obtain written approval before performing any additional work, which may be billed at the applicable hourly rate or scoped as a separate engagement. The Service may, in its discretion, perform limited work in excess of the applicable work limit without additional charge.
10. Termination
Client acknowledges that the Services may involve submissions, actions, or content on third-party systems, platforms, or communities governed by independent rules, policies, and discretionary enforcement mechanisms outside the Service’s control. The Service makes no representation, warranty, or guarantee regarding approval, acceptance, publication, ranking, visibility, persistence, reinstatement, or continued availability of any content or outcomes. Decisions by third parties, including moderation or enforcement actions, shall not constitute a breach of these Terms.
11. Third-Party Governance; No Outcome Warranty
We reserve the right to modify these Terms at any time. We will always post the most current version on our website. By making any purchase or subscription renewal after revisions become effective, you agree to be bound by the revised Terms.
12. Indemnification
Client shall indemnify, defend, and hold harmless the Service and its owners, officers, employees, agents, and contractors from and against all claims, losses, damages, liabilities, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) Client-provided information or materials; (b) Client-directed instructions or requested content; (c) factual inaccuracies in Client-provided information; or (d) any claim, investigation, enforcement action, suspension, restriction, or adverse action imposed by a third party arising from Client’s use of the Services.
13. Limitation of Liability
To the maximum extent permitted by law, the Service shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages. The Service’s aggregate liability arising out of or relating to the Services shall not exceed the total fees paid by Client during the three (3) months immediately preceding the event giving rise to the claim.
14. Cooperation with Inquiries
Upon reasonable written request or as required by applicable law, the Service shall provide commercially reasonable cooperation in connection with bona fide inquiries relating directly to the Services. Such cooperation shall be subject to confidentiality obligations, shall not require disclosure of proprietary methods or internal materials, and shall be limited to information reasonably necessary to satisfy the request. Client shall bear all reasonable costs incurred in connection with such cooperation.
15. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
By making a purchase, you agree that you have fully reviewed all relevant information provided and that our services are provided with no guarantees, warranties, or predictions of the outcome of the services. The outcome of each engagement depends on multiple factors and we cannot guarantee a positive outcome.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the applicable state of the Service’s principal place of business, without regard to conflict-of-law principles.
15. Contact Us
If you have any questions about these Terms, contact: [email protected].